Using Chat

Stay connected with your event team through built-in chat channels in the Maestro app.

Before You Begin

  • Make sure you've chosen your event and are on the home screen.
  • Chat channels are set up by your event organizer. If you don't see any channels, your organizer may not have enabled chat for this event.

Opening Chat

  1. Tap the message icon in the top-right corner of the screen.
  2. You'll see a list of available chat channels for your event.

Chat Channels

Maestro uses channels - not direct messages - so conversations are organized by group. Depending on your role and the event setup, you may see:

  • General - Open to everyone at the event.
  • Registrant - For registrants only.
  • Judge - For judges only.
  • Volunteer - For volunteers only.

Each channel shows an icon indicating its type and an unread badge if there are new messages you haven't seen.

Sending and Reading Messages

  1. Tap a channel to open the conversation.
  2. Read through the messages from other participants.
  3. Type your message at the bottom of the screen and tap Send.

Unread Message Badges

The channel list shows the number of unread messages for each channel. If a channel has more than 10 unread messages, the badge will display 10+.

Tip: If you're already viewing a chat conversation, you won't receive duplicate push notifications for new messages in that same channel. The app is smart about not interrupting you when you're already reading along.

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