Viewing Concession Orders

The Concession Orders page lets you view, search, and manage all concession orders for your event.

Searching Orders

Use the search bar to find orders by email address or card number. Type your search term and press Enter, or click the X to clear the search.

Exporting Orders

Click the Export button to download all concession orders as a CSV file named "concessions_orders.csv".

Orders Table

The table displays the following columns:

Order ID - The first 8 characters of the order ID, shown as a clickable link.
Purchase Date - When the order was placed.
Email - The buyer's email address.
Payment Type - "CARD" or "CASH".
Payment Card - The card brand and last 4 digits (for card payments only).
Amount - The order total.
Status - A color-coded chip showing the order status.

Click an order ID or the eye icon to view the full order details. Use the Load More button at the bottom to load additional orders.

Order Details

Clicking an order opens a modal with complete information:

Order ID, date, status, and email (as a clickable mailto link).
Payment card details (for card payments).
A list of menu items ordered, showing item name, quantity, and price per item.
Additional amount (if any).
Sales tax (if applicable).
Total amount.
Refund reason (if the order has been refunded).

Issuing a Refund

For card payments, the order details modal includes an Issue Refund button. Click it to open the refund modal:

Confirm or edit the email address for the refund notification.
Enter an optional reason for the refund.
Click Refund.

Once refunded, the button changes to "Refunded" and cannot be clicked again.

Deleting Cash Orders

For cash payments, the order details modal includes a Delete Order button. A confirmation warning explains: "Are you sure you want to delete this cash concessions order? It will be removed from all concessions and financial reporting. This action cannot be reversed."

Sending a Receipt

For any order, click Send Receipt in the order details modal. Confirm or edit the email address and click Send to email a receipt to the buyer.