Selling Concessions
Browse the menu, add items to an order, and check out customers at the concession stand.
Before You Begin
- Make sure you're logged in and have selected your event.
- You must have the Volunteer role for this event.
- We recommend setting up Tap to Pay before the event starts.
Browsing the Menu
- From the volunteer home screen, tap Sell Concessions.
- You'll see the menu items set up by the event host displayed in a grid. Each item shows its name, description, and price.
- Use the quantity controls on each item to add it to the order (up to 20 per item).
- The subtotal updates in real time at the bottom of the screen.
Adding a Custom Amount
Below the menu grid, there's an Additional amount field. Use this to add a custom charge (between $1 and $200) - for example, if a customer requests something not on the standard menu.
Checking Out
Once the subtotal is greater than zero, you'll see payment buttons at the bottom:
- Card - The customer taps their card or phone on your device, or uses the Bluetooth card reader.
- Cash - Collect cash from the customer and confirm. This option only appears if the event host has enabled cash concession sales.
After tapping a payment button, you'll see the checkout screen with a breakdown of the subtotal, tax, and total.
After the Sale
Once confirmed, you'll land on the order complete screen. From here you can send a receipt or tap Sell More Concessions to start another order.
To view past concession orders, tap the scroll icon in the top corner of the Sell Concessions screen.
Tip: Familiarize yourself with the menu before the event starts. Knowing where items are will help you serve customers faster during busy periods.